Plats: MIT-huset, MA121
Jonathan Grudin, University of California, Irvine: Groupware successes in major corporations: Studies of adoption and adaptation
Many technologies that support groups increase the visibility of the activities being carried out by group members. Examples are desktop conferencing systems, the World Wide Web, Lotus Notes, video technologies, and workflow management systems. The effects of these technologies on groups and organizations should increase when everyone uses them. I will present data recently collected from three organizations in which one group support technology, electronic calendars and scheduling systems, are very widely used. One interesting variable is the degree to which members share the information in their calendars. I will discuss beneficial ways in which calendar information is used when it is available. I will conclude with some more speculative remarks, reviewing general observations from the literature about the nature of workplace activity and asking what will happen as technology makes this activity more visible.
Jonathan Grudin is Associate Professor of Information and Computer Science at the University of California, Irvine, where he works in the Computers, Organizations, Policy and Society (CORPS) group. He is currently a Visiting Professor at the University of Oslo Informatics Department. He earned degrees in Mathematics at Reed College and Purdue University, followed by a Ph.D. in Cognitive Psychology from the University of California, San Diego. He worked in systems development as well as research in industry and government prior to taking his first academic position seven years ago. Active in the ACM Computer and Human Interaction (SIGCHI) and Computer-Supported Cooperative Work (CSCW) organizations from their inceptions, he is currently studying factors that contribute to successful use of groupware applications, and the indirect effects of these technologies on individuals, organizations, and society.