Introduction (Nov 4)
-- Hughes, J., King, V., Rodden, T., Andersen. H. The role of ethnography in interactive systems design. interactions, 2 (2), 1995 >>>
-- Holzblatt, K., Beyer, H. Making customer-centered design work for teams. Communications of the ACM, 36 (10), 1993 >>>
-- Beyer, H., Holtzblatt, K. Contextual design. interactions, January-February, 1999 >>>
Scenarios and personas (Nov 12)
-- Potts, C. Using schematic scenarios to understand user needs. Proceedings of the DIS 95 Conference, 1995 >>>
-- Pruitt, J., Grudin, J. Personas: Theory and practice. Proc. DUX 2003 ,CD ROM. 2003 >>>
Diary studies (Dec 14)
-- Czerwinski, M., Horvitz, E., Wilhite, S. A diary study of task switching and interruptions. Proceedings CHI 2004. ACM Press, 2004. >>>
-- Carter, S., and Mankoff, J. When participants do the capturing: The role of media in diary studies. CHI 2005 >>>
-- Sohn, T., et al. A diary study of mobile information needs. CHI 08, 2008. >>>
__ Hess, J. and Wulf, V. Explore social behavior around rich-media: a structured diary study, 2009. >>>
Mobility (Dec 1)
-- Iacucci, G., Kuutti, K., Ranta, M. On the move with a magic thing: role playing in concept design of mobile services and devices. DIS 2000. >>>
-- Isomursu, M., Kuutti, K., Väinämö, S. Experience clip: method for user participation and evaluation of mobile concepts. Participatory Design 2004. >>>
-- Svanaes, D. and Seland, G. Putting the users center stage: role playing and low-fi prototyping enable end users to design mobile systems. CHI 04, 2004. >>>
Design for families (Dec 8)
-- Neustaedter, C., and Bernheim Brush, A. J. “LINC-ing” the family: The participatory design of an inkable family calendar. CHI 2006 >>>
-- Rodden, T., et al. Between the Dazzle of a New Building and its Eventual
Corpse: Assembling the Ubiquitous Home. DIS 04, 2004. >>>
Studying context (Dec 14)
-- Kaptelinin, V., Nardi, B., Macaulay, C. The Activity Checklist: A tool for representing the "space" of context. interactions, July-August 1999. >>>
-- Monk, A., Howard, S. The Rich Picture: A tool for reasoning about work context. interactions, 5 (2), 1998 >>>
Probes (Jan 8)
-- Gaver, B., Dunne, T., Pacenti, E. Cultural probes. interactions, January-February, 1999 >>>
-- Hutchinson et al. Technology probes: inspiring design for and with families. CHI 2003 >>>
-- Boehner, K., et al. How HCI interprets the probes. CHI 07, 2007. >>>
-- Bernhaupt et al. Trends in the living room and beyond: results from ethnographic studies using creative and playful probing, 2008 >>>
Experience, engagement, and envisioning the future (Jan 14)
-- Sato, S., Salvador, T. Playacting and focus troupes: Theater techniques for creating quick, intense, immersive, and engaging focus groups sessions. interactions, September-October, 1999 >>>
-- Ljungblad, S. and Holmquist, L. E. Transfer scenarios: grounding innovation with marginal practices. CHI 07, 2007. >>>
-- Crabtree, A. Design in the absence of practice: breaching experiments. DIS 04, 2004. >>>
-- Oulasvirta, A. Understanding contexts by being there: case studies in bodystorming. Personal and Uniquitous Computing. >>>
-- Nieminen et al. User-centered concept development process for emerging technologies, 2004 >>>